Frequently Asked Questions

How can my company be considered for future business with Vulcan?

Depending on the good or service offered, Vulcan evaluates suppliers at the national, regional and local level.

Goods and services commonly required in large volumes are often selected by Strategic Sourcing Teams. In many of these cases, we already have existing supply relationships, but we will periodically evaluate other suppliers, when appropriate. We have established many supply relationships, covering the majority the goods and services we need to operate our businesses.

Sourcing decisions for goods and services not typically required in large volumes, or where local supply proximity is important, are made at the division or plant level. We have Procurement Leaders within each division who work with our Operations, Administrative and Engineering personnel to identify and maintain these supply relationships.

How quickly should I expect to be paid?

Our goal is to pay our suppliers within terms. Many smaller purchases are paid up-front with a credit card or check. Also, we routinely pay early when attractive payment discounts are offered.

What forms of electronic commerce does Vulcan utilize with suppliers?

We have the ability to send purchase orders and receive invoices using Electronic Data Interchange (EDI). We use a translator service and can convert most forms to EDI. Please contact Cary Neil at (205) 298-3431 for more information.

Who do I call to track the status of a payment?

Call our vendor hotline at (800) 462-4813.

Who should I call if an invoice has been incorrectly paid?

Call our vendor hotline at (800) 462-4813.